Please read the Complaint Procedure if you fulfill conditions for the claim, proceed as description below.
Please fill carefully the required fields of the form.
Because in many cases it is possible to consider the problem remotely, we will first review your complaint to prevent unnecessary transfers of the products.
After reviewing your complaint, you will receive an email requesting delivery of the product to us, the product can be delivered personally or by the the post.
In the case of a complaint or return of goods, please use one of the following addresses.
Our main office address
Staré Grunty 24, Bratislava 841 05
To this address, the goods can be delivered by any carrier.