Very simple.
Please readComplaints Procedure if you meet the conditions for a claim, follow the procedure below.
Please fill in the required fields of the form as thoroughly as possible.
As in many cases it is possible to resolve the problem remotely, we will first assess your complaint to avoid unnecessary moving of goods.
Once the complaint has been assessed, you will receive an email inviting you to deliver the goods to us, either in person or the goods can be delivered by post.