Very simple.

Claim form

Please read the Complaint Procedure if you fulfill conditions for the claim, proceed as description below.

  • 1. Fill in the form

    Please fill carefully the required fields of the form.

  • 2. Assessing a complaint

    Because in many cases it is possible to consider the problem remotely, we will first review your complaint to prevent unnecessary transfers of the products.

  • 3. Product delivery

    After reviewing your complaint, you will receive an email requesting delivery of the product to us, the product can be delivered personally or by the the post.